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Delivery

Authenticity

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Each original canvas sold on AmeliArt is accompanied by a certificate of authenticity signed by the artist, attesting that it is a unique work created by the hand of Amélie Gianesin.

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Payment

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  • The prices displayed on the website are in Canadian dollars (CAD). Full payment is required at the time of ordering.

  • Original Works

  • The artworks are shipped with care, packaged to ensure their protection during transport. Delivery times and costs vary depending on the region and the format of the artwork.

  • For original works, I offer delivery to several cities and regions around Montreal. Two prices are available depending on the format of the chosen artwork and will be displayed at checkout.

  • For any delivery outside of these regions, please contact me to obtain an estimate.

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Prints

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  • For prints, delivery is available throughout Canada and internationally through a trusted print partner. I've chosen a print-on-demand partner who shares my values. 90% of prints are produced locally, close to you, to support local artisans and businesses, wherever you are.

  • Prices vary depending on the region, format, and finish chosen, and will be displayed at checkout.​

Return policy

Original Works

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Due to the unique nature of my creations, all sales of original artwork are final and cannot be returned or refunded.

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This policy applies particularly to works made to special order or personalized. Each piece is created according to your requests and represents a significant investment of time and labor.

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That said, your satisfaction remains very important to me. If you have any questions, concerns, or if a problem arises with your order, please contact me. I will carefully review each situation and do my best to find a satisfactory solution.

Prints

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If you receive a damaged order, please follow these steps to report the problem:

  1. Please contact me as soon as you receive your order.

  2. When making your report, please include the following information:

    • A description of the problem.

    • Details on the condition of the packaging upon receipt.

    • Photos of the damaged item and its packaging (exterior of the packaging and contents).

 

Clear photos of the damaged product and packaging will help me process your request quickly and send you a replacement as soon as possible.

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This information is essential for following up with my printing and delivery partners to prevent this type of situation from happening again.

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